Terms of Service

1. Acceptance of Terms

By booking an appointment, visiting our website, or using our services, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Appointments & Cancellations

Appointments can be scheduled online, by phone, or in person.

We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee.

Arriving late may result in a shortened service time or rescheduling.

3. Payments & Refunds

We accept cash, credit/debit cards, and digital payment methods.

All services are non-refundable, but we will work with you to resolve any concerns.

Prices are subject to change without prior notice.

4. Gift Cards & Promotions

Gift cards and promotional offers are non-refundable and cannot be redeemed for cash.

Expired promotions will not be honored.

5. Client Conduct

We strive to create a welcoming and respectful environment. Any rude, inappropriate, or disruptive behavior may result in refusal of service.

We reserve the right to refuse service to anyone at our discretion.

6. Liability

Hair By Dilis is not responsible for allergic reactions or sensitivities. Please inform us of any allergies before your service.

We are not liable for personal items lost or damaged during your visit.

7. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We do not sell or share your information with third parties except as required for booking and payment processing.

8. Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the new terms.